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HOPE Program (Housing, Opportunity, Partnership and Employment)

Nashville Mayor John Cooper applied on behalf of Nashville and Davidson County to receive much needed funding through the U.S. Department of the Treasury for the Emergency Rental Assistance program.

The Metropolitan Action Commission will administer the emergency program for the county as a part of its HOPE (Housing, Opportunity, Partnership and Employment) Program. The housing assistance will help renters impacted by COVID-19 catch up on past due payments that are behind as much as 12 months.

Applicants throughout Davidson County needing assistance with rent and past due utilities may apply through a new application portal on hubNashville and the Metro Action Commission web sites beginning March 15.

To ensure the program prioritizes residents who are most urgently in need of assistance, the agency will implement the program in three phases:

  • Phase 1 begins March 1:Residents currently facing filed evictions in the city's General Sessions Court
  • Phase 2 begins March 8: Metro Action applicants who applied for multiple months of rental assistance but funds were depleted before their applications could be processed
  • Phase 3 begins March 15: Applicants throughout Davidson County

About the Program

The COVID-19 Rent Relief program was developed to support renters who are or have been struggling to pay rent, utilities, or other home energy costs due to loss of wages/income as a result of the pandemic. Funding will be available to households for payment of delinquent (past due) expenses. In addition, eligible future rent may also be covered for eligible households.

Metro Action will help eligible applicants in Davidson County. This funding is available throughout the state of Tennessee. The Tennessee Housing and Development Authority will provide this program to all counties with the exception of several localities who received direct funding from the US Treasury to fund separate rent relief programs in their areas. Those areas are Davidson County, Knox County, Memphis/Shelby County, and Rutherford County.

Frequently Asked Questions

Documents needed to apply for HOPE assistance

(Tenant/Renters and Landlord/Property Owners)

Tenant/Renters Information Needed and Documents to Upload

Each document must be uploaded individually into the required section. Photocopies or digital photographs of documents to upload are acceptable. All documents should be scanned in any of the following file types: png, pdf, jpg or gif. The maximum scanned file size is 2MB each.

  • Picture ID (Examples include driver’s license, military ID card, passport, state ID card)
  • Active email address and phone number
  • Proof of financial hardship due to COVID-19. Examples include:
    • Paychecks before and after March 13, 2020;
    • Separation notice or termination letter from your employer stating COVID-19 as the reason for dismal or layoff;
    • Medical statement or bill to show impact by COVID-19;
    • Unemployment payment dated after March 13, 2020

If you do not have any documents listed above and/or your place of employment as closed due to COVID-19, you may provide a signed written statement that one or more household members of your household was experienced other financial hardship due to the COVID-19 outbreak.  Please know that any false or misleading statements or omissions may result in criminal and civil actions for fines, penalties, damages, or imprisonment.

  • Proof of monthly household income at the time of application. Examples include:
    • Check stubs/paystubs (if you do not have income, we will provide additional documentation for you to complete);
    • Unemployment payment dated after March 13, 2020;
    • W-2 or other wage statements;
    • Bank statements showing regular income;
    • Tax filings; or
    • Signed statement from employer that includes-name of employer, employer’s address, hire date, wage/salary, work hours per week, supervisor name, email address, and phone number.
  • Current lease or rental agreement signed by the landlord and tenant with the address and rental payment amount.
    • Absence of signed lease or rental agreement:
      • A signed statement from property owner or apartment complex who can be identified as the verified owner or management agent of the unit with the address and rental payment amount; and
      • Proof of the amount of a rental payment such as bank statements or other documentation that reasonably establishes a pattern of paying rent.
  • Rental late notice, eviction notice, or signed statement/letter from the landlord, leasing agent, or apartment complex with the number of months past due, monthly rent amount, total amount of rent owed.
  • Landlord/property manager contact information: name, address, phone number and email address.

Landlord/Property Manager Information Needed and Documents to Upload

  • Picture ID (Examples include driver’s license, military ID card, passport, state ID card)
  • Social Security number, tax identification number or DUNS number
  • Landlord’s address, email address, and phone number
  • If not listed as a registered Metro Vendor additional documentation will be provided which includes completing the Metro Short Vendor Form, completed W-9 Form and completed ACH Form -Direct Deposit Payment
  • Rental late notice, eviction notice, or signed statement/letter from the landlord, leasing agent, or apartment complex with the number of months past due, monthly rent amount, total amount of rent owed.
  • Current lease or rental agreement signed by the landlord and tenant with the address and rental payment amount.
    • Absence of signed lease or rental agreement:
      • A signed statement from property owner or apartment complex who can be identified as the verified owner or management agent of the unit with the address and rental payment amount; and
      • Proof of the amount of a rental payment such as bank statements or other documentation that reasonably establishes a pattern of paying rent
  • Tenant’s contact information: name, address, phone number and email address.