The Metro Action Commission now offers a universal application that connects you to our programs and services that best suits your needs.
How Do I Apply?
If you have all of your required documents, you can apply online using or MAC Universal application which is a self-service portal available 24/7 to upload documents, report changes, and check the status of your application. To apply online, you must upload all the required documents based on the specific assistance requested.
MAC online Portal
Apply online for assistance using the new MAC Universal Application.
Required Documents
Documents required for all services (based on the assistance needed):
Identification
Valid government-issued ID for the applicant (i.e., driver’s license, state or federal ID card, passport, birth certificate, military ID, voter’s registration card).
Social Security Cards
Social Security Cards for all household members (or legal residency/immigrant verification). Not all programs and services provided by MAC require household members to be citizens or qualified aliens.
Proof of Income
Proof of Income for all household members 18 years or older for the last 30 days/month (i.e., pay stubs, unemployment benefits its, W-2 / 1099 forms, bank statements, or annual SSI/SSDI award letter)
Loss of Income
Some services also require proof of the loss or reduction of income (work separation letter, doctor’s note f or medical reasons, etc.)
Zero Income Form must be submitted if you have no income.
Other Required Documents
Additional Documents required for specific programs and services:
Utility Assistance
- Current bill (gas, electric, wood, propane)
- 12-Month billing history: Call your energy company for statement
Water Assistance
- Current bill (water, sewer)
- Proof of Loss of Income
Rent or Mortgage Assistance
- Proof of Loss of Income
- Landlord / Mortgage Letter, or Late Notice from your landlord or mortgage company
- Rent Ledger from Landlord
Homeless Assistance
- Referral Letter documenting homelessness from a case manager, non-profit agency, or church/temple/mosque
- Welcome Home Letter from landlord (includes address, and move-in fees (deposits)
- New Service Letter (also known as the “denial” letter) for utility deposits.
Prescription Assistance
(i.e., Medication and/or Nutritional Supplement)
- Current Prescription from a doctor (within 30 days)
- Proof of Loss of Income
Property Taxes
for persons 60 or more years old:
Past due tax statement with applicant’s name
Additional ways to apply
Use the fillable application: 2024-2025 fillable Metro Action Application for Services to apply for programs and services provided by MAC and mail to application to
Metropolitan Action Commission P.O. Box 196300
Nashville, TN 37219-6300
or drop off the application at our main office, Monday-Friday 8:00 a.m.-3:00 p.m. located at 1281 Murfreesboro Pike, Nashville, TN 37217.
What happens next?
Application/Documentation
After you submit your application and upload documents, we will review your application, the documents, and information provided.
Documentation/Upload
If additional information is needed, we will contact you to mail or upload the missing information. You will have ten (10) calendar days to provide the missing information.
Your application will not be processed until all required documentation is received. You will receive a letter when your application is approved or denied. Failure to provide the required information may delay the processing and approval of your application.
Status Check
Please allow up to 30 days after you submit the application for updates regarding your application status. You can check the status of your application by entering your name, date of birth (DOB), and last four digits of your Social Security number.