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Health Department

Behavioral Health and Wellness Services (Health Department)

This information is presented as an educational resource. It is not designed to provide services for persons in crisis or in need of mental health or substance abuse services.

Crisis Resources

Mobile Crisis

Persons in crisis should call the Mobile Crisis line at 615-726-0125, or the Crisis Center at 615-244-7444, or the National Suicide Prevention Lifeline at 800-273-TALK (8255).


If the crisis is life threatening, dial 911.

Disaster Helpline

The SAMHSA-sponsored Helpline offers counseling to those affected by human-caused and natural disasters.

If you or someone you know has been affected by a disaster and needs immediate assistance, please call this toll-free number for information, support, and counseling. You will be connected to the nearest crisis center.

800-985-5990 or Text TalkWithUs to 66746

TTY for Deaf/Hearing Impaired: 800-846-8517

Tennessee REDLINE

The Tennessee REDLINE, 800-889-9789, is a toll-free information and referral line open 24 hours per day, 7 days a week, providing accurate, up-to-date alcohol, drug, problem gambling, and other addiction information and referrals to all citizens of Tennessee at their request. The Redline provides referrals for Co-Occurring Alcohol and Drug disorders that arise along with Mental Health disorders. Treatment and other program referrals are made on the REDLINE. Callers are provided with at least 3 referral sources when possible. The REDLINE staff does not provide therapy or counseling with the caller or substance abuser, but gives them the information to put them in touch with someone who will provide a diagnosis, prognosis or assessment of the mental or physical health of the substance user/abuser. The REDLINE strives to provide the caller with specific referrals based on their stated needs.

Assessments and Referrals for Substance Use/Abuse and Brief Mental Health Screenings

Assessments and brief Mental Health Screenings are conducted at the Lentz Building – MPHD in suite 110-B, by appointment only Monday thru Friday. There is no fee for the assessment service. Call 615-340-2172 for more information and to make an appointment. Walk-ins will be seen as time permits and given an appointment. Community Agency Representatives may call during business hours (Monday thru Friday, 8:00 a.m. - 4:30 p.m.) to schedule an appointment for their potential client to be screened in the office. *Please note that attorney referrals, or child custody case referrals are not accepted for assessments and brief screenings.*

Program Philosophy

Addiction to any substance or behavior is a primary condition that is characterized by a specific set of symptoms and predictable outcomes, which include but are not limited to, continuing use or behaviors in spite of negative consequences and the need for increased use or behaviors in order to experience the same effect.

Addiction to substances and/or behaviors affects not only the individual but the family and concerned persons in the life of the addicted individual. It affects the individual physically, mentally, emotionally and spiritually. Additionally, addiction meets the criteria as a disease and should be treated as such.

Mental Illness is a treatable condition which, if addressed, enables the individual to lead a normal and productive life. An important aspect of mental health services is to eliminate stigma and to provide ongoing support to individuals and families affected by this illness. There is hope in recovery from both addictive and mental disorders. Some individuals may have co-occurring addiction and mental health disorders. These disorders often require medication management for stabilization and maintenance, which can enhance the recovery process.

Adverse Childhood Experiences, or ACEs, are stressful or traumatic experiences, such as abuse, neglect and family dysfunction that can be disruptive to the safe stable, nurturing relationships and environments that children need to thrive. ACEs can have lasting effects on educational achievement, economic productivity, responsible citizenship and lifelong health. Prevention of trauma is ideal, but when and where it does occur, the potential lifelong impact can be buffered with the help of communities that are trauma and resiliency-informed. That is, they realize the impact of trauma, recognize the signs, respond appropriately, resist re-traumatization, and promote resilience.

Additional Resources

Mental Health Screenings & Alcohol and Drug Screening

Alcohol Screening

Community Agency and Resource Links

Domestic Violence Resources

Safety alert: Computer use can be monitored and is impossible to completely clear. If you believe your internet usage might be monitored, call the phone number provided for an organization below rather than clicking a website link.

Resources for Families After a Pregnancy or Infant Loss

If you are having a difficult day and need to talk to someone about your loss you can call the following support number anytime 24 hours a day, 7 days a week.

800-273-TALK (8255)

The following websites contain helpful information for families after a pregnancy or infant loss. You are not alone and others are there to offer support during this time.

Veterans Resources

Veterans can call the National Suicide Prevention Lifeline number, 800-273-TALK (8255), and press "1" to be routed to the Veterans Suicide Prevention Hotline.

Veterans in emotional distress can chat live with a crisis counselor and get help: Veterans Suicide Prevention Lifeline

Resources for returning active duty, National Guard and Reserves, veterans, and their families

Veterans can send a text message to 838255 to connect to a VA responder now.

Vets4Warriors peer-to-peer counseling program is open to all members and veterans of the National Guard and military reserves. The toll-free hot line is 1-855-VET-TALK

US Department of Veteran Affairs, National Center for PTSD

Substance Abuse & Mental Health Services Administration, Veteran Resources