Customer Announcement: Upcoming MFA Requirement and Early Payment Encouragement
To our valued customers,
Beginning November 21, 2026 our system will adopt new Multi-Factor Authentication (MFA) security requirements.
MFA adds an extra layer of protection for your account and financial information, ensuring a more secure and reliable experience.
We encourage all customers to submit payments before December 14, 2026, as the new MFA steps may add extra time or technical support during login.
Paying early will help you avoid any delays that could occur while completing the new authentication process.
What you can expect:
- MFA will be required whenever you access your account or make a payment.
- You may be prompted to verify your identity using a code, device approval, or other secure method.
- Early payments will ensure your transactions are processed smoothly without last minute interruptions.
Thank you for your cooperation as we strengthen the security of our systems. If you have any questions or need assistance during this transition, please contact our support team.
*Instructions for setting up MFA will be updated on the website on November 21, 2026
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