Office of Homeless Services Contact Information
Phone
Hours
Monday - Friday
8:00 a.m.-4:30 p.m.
Saturday - Sunday
Closed
Connector Card Program Phase Out
All Connector Cards received in September and October of 2025 have been transitioned to the Journey Pass Program and are now valid for 3 years. After 3 years, Journey Pass eligibility must be reverified by Office of Homeless Services (OHS), WeGo, or another Journey Pass partner. Individuals who received a Connector Card prior to September 2025, will need to register for a Journey Pass. OHS can now issue Journey Passes to individuals who meet one of the following criteria:
- Individuals who are listed in the OHS Homeless Management Information System (HMIS) database OR
- Individuals who can present a letter from a service provider verifying their homeless status
For more information, on existing Connector Cards, please contact [email protected]. For more information on the Journey Pass Program, please visit the WeGo website.