Nationwide Zoning and Short Term Rental Scam Notice

Short-Term Rental Property Permit Renewals

Metro Nashville's Short-Term Rental Property (STRP) renewal fee is $313.00. Payments must only be made through official Metro Government channels (via the Metro Nashville Codes Department or ePermits system) after receiving direct email instructions from @nashville.gov addresses. Beware of third-party mailers or calls demanding extra fees or alternative payment methods.

Protecting Against Scams

• Check the Sender: Official renewal emails and instructions come exclusively from @nashville.gov accounts (such as [email protected] or [email protected]).
• Verify the Cost: The standard renewal application and permit fee is strictly $313.00. Do not pay inflated urgent processing fees to unknown third-party services.
• Inspect the Portal: Always log directly into the official city system rather than clicking unverified links sent via random text messages or unofficial emails.

Official Contact and Verification

• Metro Codes will provide direct email instructions from @nashville.gov email addresses. Metro Codes will only ask for payment via credit card or in person and will not use wire transfers or payment via QR code.
• If you receive a suspicious communication regarding your Nashville STR permit, do not give out credit card or banking information. Contact the Metro Codes staff directly via the [email protected] or call the front counter (615-862-6517) if you have any questions about an email you receive. Do not use any contact information provided in the email or other communication, as that may not be legitimate.