Office of Homeless Services Contact Information
Phone
Hours
Monday - Friday
8:00 a.m.-4:30 p.m.
Saturday - Sunday
Closed
Below is a list of resources offered to our unhoused neighbors during extreme heat. This information is the most current. It is subject to changes and updates throughout the summer. (Last Updated: June 29, 2026)
Services: The Office of Homeless Services (OHS) coordinates with the Office of Emergency Management (OEM) during extreme heat conditions. When a heat response is activated, OHS will conduct city-wide canvassing and heat patrols from 8AM-12PM by providing:
Room In The Inn's Hope U Day Center adjusts services based on daily temperatures and National Weather Service heat advisories. Decisions are made each morning by 7:00 a.m.
When temperatures reach 90°F or higher, Hope U provides additional heat relief resources, including:
During periods of extreme heat, Hope U expands services to provide additional cooling and hydration support, including:
These enhanced services are designed to help individuals experiencing homelessness stay safe, hydrated, and connected to resources during periods of dangerous heat.
21 locations across the city. Hours and addresses can be found on the Nashville Public Library website. All locations have air conditioning, restrooms, and drinking fountains, as well as computers and power outlets for charging phones and other devices. The main library has outreach opportunities including Coordinated Entry access with OHS staff.
The organizations listed below have outreach heat patrols visiting encampments and delivering water. People Loving Nashville and The Salvation Army will mobilize to various locations based on community needs.
Area | Day of Week | Organization |
| West | Daily on high heat index days | OHS |
Area | Day of Week | Organization |
| Gay Street | Monday Meal and Outreach | People Loving Nashville |
| Trinity Community Commons | Tuesdays - 5:00 p.m.-7:00 p.m. | Open Table Nashville |
| Downtown/East Heat Patrol | Daily on high heat index days | OHS |
Area | Day of Week | Organization |
| First Lutheran Church | Mondays - 10 a.m.-12 p.m. | Open Table Nashville |
| Bell RD. and I-24 | Daily on high heat index days | OHS |
| Nashboro Village | Daily on high heat index days | OHS |
| Old Hickory/Nolensville | Daily on high heat index days | OHS |
Area | Day of Week | Organization |
| Madison | Daily on high heat index days | OHS |
| Madison | Daily on high heat index days | OHS |
Area | Day of Week | Organization |
| Hadley Park | Daily on high heat index days | OHS |
Offers Mobile Showers and Outreach at the various locations across Nashville. Please go to their website for more information,