Metro Animal Care and Control (MACC) will be adjusting its after-hours Animal Control services in the coming weeks while working to increase officer staffing to a safer level. A recent staffing shortage has forced MACC to adjust hours and shifts for Animal Control Officers in order to maximize the number of calls they can safely address during open hours. MACC is actively working to fill open vacancies and properly train those who are hired to best respond to the needs of Nashville’s animal population.
“The health and well-being of the animals in Nashville is our top priority,” said Dannielle Carter, Director of MACC. “Service changes are designed to ensure our officers are able to respond to calls safely and effectively.”
MACC Animal Control Officers will be responding to calls for service every day between 7am and 5:30pm, the time period when the majority of MACC’s calls for service are received. Overnight coverage will continue four nights per week. Coverage will expand when more officers are hired and trained. MACC will continue to work closely with the Office of Emergency Management and the Metro Nashville Police Department regarding after-hour animal-related calls in lieu of the shortage of Animal Control Officers.
MACC continues to encourage the animal loving community in Nashville to call the shelter and leave a detailed message for any animal related concerns. Any messages left after hours will be checked as soon as staff are back in the building. Concerns can also be expressed by filling out an Animal Control Complaint form at https://www.nashville.gov/departments/health/animal-care-and-control/animal-control-complaints.
Other ways the community can help the pet population in Nashville include ensuring all family pets are microchipped with up-to-date information, taking lost animals to the nearest veterinary clinic to check for a microchip and checking and posting all lost or found animals on neighborhood lost and found social media pages. More information on lost pets can be found at https://www.nashville.gov/departments/health/animal-care-and-control/lost-pet.
MACC is the municipal shelter for Nashville and Davidson County. The shelter is located at 5125 Harding Place and is open for adoption, lost pet reclaims, and other community needs 7 days a week.